Is Zoom HIPAA Compliant?

Zoom HIPAA compliance depends on the account, the agreement in place, and the way the service is configured. A platform name alone does not make a workflow compliant.

Compliance requires an agreement and safeguards

Healthcare organizations should confirm that a Business Associate Agreement covers the specific account they use and that their workflow includes appropriate access controls, recording practices, and security settings. HIPAA obligations depend on the organization’s circumstances and documented risk analysis.

Check the account, not a general claim

Review the plan and add-ons attached to the account, confirm whether a BAA has been executed, and make sure the people who host consultations understand the organization’s privacy practices. Recordings, chat, and shared files can contain protected health information and need appropriate safeguards.

How AONMeetings helps

AONMeetings offers browser-based joining for patients and a HIPAA-focused meeting experience. Organizations that need a BAA can request one before using the platform for protected health information.

This guide provides general information, not legal advice. Consult qualified counsel about your organization’s HIPAA obligations.